Made Here
Vermont Businesses: Willey's Store in Greensboro
Special | 13m 18sVideo has Closed Captions
Visit with Rob Hurst, the fifth generation proprietor of Willey’s Store in Greensboro.
This town is more readily known as the home of Lake Caspian and globally renown brands such as Hill Farmstead and Jasper Hill Farm. And yet, for over a century, Willey’s has played the vital role of being the rural town’s general store, providing nearly every imaginable necessity, from groceries to clothing to hardware. In their conversation, Rob and Rocket explore the importance of a community.
Made Here is a local public television program presented by Vermont Public
Sponsored in part by the John M. Bissell Foundation, Inc. | Learn about the Made Here Fund
Made Here
Vermont Businesses: Willey's Store in Greensboro
Special | 13m 18sVideo has Closed Captions
This town is more readily known as the home of Lake Caspian and globally renown brands such as Hill Farmstead and Jasper Hill Farm. And yet, for over a century, Willey’s has played the vital role of being the rural town’s general store, providing nearly every imaginable necessity, from groceries to clothing to hardware. In their conversation, Rob and Rocket explore the importance of a community.
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Learn Moreabout PBS online sponsorship-So we're rolling -into Greensboro here.
-If you just want to -look out the window.
-And, this tiny little town, -I mean, you -would really drive -through here in a heartbeat.
-You would never know -that these brands, -that Hill Farmstead, that -Jasper Hill cheese -are just tucked back here.
-And this is the Willy store.
-It's important -that we visit -a place like this because -people around -the world are enjoying Hill -Farmstead and Jasper Hill.
-But if you live right here -in Greensboro, -you need this.
-So let's go in there -and let's go talk to -Rob Hurst, he's the owner.
-He's in a fifth -generation family here, -owning -the Willys store.
-But here's my number one -question.
-Five generations, your -family's owned the store.
-I mean, what's -that feel like for you?
-Well, I mean, there's a -certain level of pride -that goes along with it.
-but also too, there's -a lot of ghosts, like, -not not like paranormal -ghosts.
-It's just that, -you know, growing up, -here and everything, -I was like that in my mind.
-You know, -I have -people coming in -in situations -where I've been in, -of course, working the floor -and everything else -like that.
-So there's a lot of memories -that always keep coming -back.
-And I kind of see -as like an overlay, -of everything of the way it -was, the way it used to be.
-you know, -and I get into arguments -a lot because, you know, -this is how -we always have done things, -and then nowadays -we're going to change it -because, well, -this is how -we're going to do it now.
-So it's like, -the balance of progress -and adaptation versus -history and tradition.
-So there's three stores.
-You have the main one -which you came in -where the registers are.
-Yeah.
-You have this building -which was the second one.
-Right.
-This is two buildings -in one that we're joined -that we're joined later on.
-But your family ended up -taking over.
Yes.
-All three.
-And you, -do you remember your -childhood memories of -running around this place?
-I guess.
-oh, yeah.
It's -small little things -with my mother, -hoot.
-All right.
So what is -what is this portion?
-So this is the old living -space, -where my great grandparents -and my great great -grandparents lived -originally when they were -right here.
Yep.
-So.
And we just turned it -into, clothing.
-You can see we still -use the built in furniture -and stuff.
Think.
Oh, yeah.
-Wow.
Once a closet.
-Always a closet.
Exactly.
-Yeah.
-Once again, -it's another time capsule -where you can see, -the original floor -of the original wallpaper.
-Oh.
Holy smokes, yeah.
-You know, it's been kept -in pretty much -the same pristine - -I mean, like, -if I am here and I, like, -delete out in my mind -all the shoeboxes, it does -look like a house.
Yep.
-So this is the room where -my grandmother was born, -right in here.
-Right in here?
Yep.
-Right here, this room.
-Your grandma was born here.
-Oh, God.
-That's wild.
-Oh.
Oh, wait wait, wait.
-We gotta take a quick stop -here.
Look at this.
-Yeah, look at this.
-We have the best selection -of Jasper Hill.
-There's a ton of things -you can't get in -any other store.
-They don't distribute -to anybody but us.
-we also have the best -pricing for all of it -as well, than you'll find -in any other store -in the whole country.
-In the country, -we have the best selection -and the best prices, -right?
-I mean, say cheese.
-Cheese!
-So we're driving -outside of Greensborough.
-I mean, we're about -two minutes outside of town -up here in this beautiful, -these hills, -you know, -And, I mean, it's -you leave town -and immediately -feel like you're -out in the sticks again.
-Which, you are.
-All right, so we are in -not more than a five minute -drive from downtown -Greensboro.
-This behind me -right here is the world -famous Jasper Hill Farm.
-This is where they make all -their award winning cheeses.
-I mean, these cheeses -win number one.
-Number -one cheese in the world.
-Served at the white House, -eaten by me -and by many others.
-Incredible cheese.
-And I will say that I never -knew that cheese could be -as good as it is until I had -Jasper Hill cheese.
-Now, if you live -in this community -and you work for Jasper -Hill, -or you enjoy the cheese -and you live in Greensboro, -you still need a place -to come.
-And I feel like -that is where Willys really -holds it down, locally.
-Something that -is crucial to understand -about general stores -like Willy's, is -how much money -they can keep circulating -within the local economy.
-For example, -this snug Valley farm, -which is just ten miles away -or so in East Hardwick -Willy's, can open -a whole new marketplace -for Snug Valley -so they can do what -they love, which is to raise -great animals, -to turn into meat.
-And then Willy's can provide -that to their customers.
-And I think -there is such -a deep emotional investment, -but also a financial -investment in a community -that's so crucial -to understand really.
-So, Christina, what's your -favorite part of the tour.
-Wow.
What's your favorite -brand?
-It's the deli.
-The deli.
Yeah.
Great.
-We don't have a manager -here.
-So I -kind of took over.
-well, as -manager stuff, I -also now -I'm working in a deli -and working with the -crew in here and it -have kind of fallen -in love with it and like, -so we have a little bit -of everything you've got, -kind of like -a lower price point, -which is like -the AG stuff we do.
-We also have like kind -of the medium price point, -which is like the stuff -that we were -cutting ourselves.
-And then we do get the local -meats and stuff like that.
-We've got Snug -Valley, Bartlett Farms, -all of those, -some of those people -actually used -to work here in the deli, -which is really fun to get -their product in here now.
-Yeah.
-we have -we just have to kind of -tow the line a little bit, -have something for everyone.
-Yeah.
-Going along with -the local theme, most -everything is within like, -three miles.
-So all of our local -beers are here.
-And of course, within close -distance is Hill Farmstead.
-and we are one -of their outlets.
-So we always end up -carrying certain offerings, -especially in these bottles.
-We are one of only, -you know, -a handful of places -that actually, -carry the Hill -Farmstead brand, so much -the same as Jasper Hill, -we're a destination -for beer as well as cheese.
-All right, -so not more than a three -minute -drive up from Jasper Hill -And we're really just -very, very close -to the edge of town -here in Greensboro.
-This is the -Hill Farmstead Brewing, -This guy, -this place is legendary.
-The guy, Shaun Hill, starts -his brewery, he wins -best brewer in the world -nine out of ten years -in a row.
-The 10th year -that he didn't win it, -he got second place.
-And that, you know, was -probably judges error.
-This place is -really incredible.
-People drive here -from all over the world.
-They journey here -to get beer.
-Now this beer is very, -very difficult to get.
-You can get it -distributed on kegs around -Vermont -in just a few locations.
-But if you actually want -to get bottles of Hill -Farmstead -it is extremely tough -to get outside -of their bottle shop here, -except at the -Willys store.
-This is truly -grandfathered, -I mean, it's it's great -great great grandfathered.
-Yes.
The only reason -technically -will be still operating -is because -it keeps getting handed down -and not a actual sale, -because -as soon as you sell it, -you lose all your grand- -grandfather rights.
-But that's it.
-Yeah.
It's actually a huge -problem, though, right?
-Because if you don't have -that generational -pass, then, like, -it becomes -prohibitively expensive -for the next generation -or the next generation -of ownership -to take over as well.
-I mean, yes, my -if my nieces took over, -they would be fine.
-but if I was to be -the last one -or I decide to say -I'm done right, you know, -no one's -going to buy this building -because -it's not viable as a - -But you know, -this is like a very crucial -and difficult thing, -which is that if, -you don't have the next, -like, familial generation -ready and willing and able -to take over the store, -and you have to pass it -on, getting a building -like this up to code -is insane.
It's a nightmare.
-This is -oil for instance.
-Oh, yeah.
-Old chimney, Yeah.
-Oh, sorry.
-What did I say about -not touching anything.
-I didn't think -there'd be ash in this.
-Actually, there -probably is I.
-There's soot in there.
-Yeah.
-I see, -I thought there was going -to be like a hidden message -from past generation.
-Maybe it's just hidden.
-Just don't touch that.
-What do you feel like?
-You don't have any more?
-I mean, I feel like there's -every everything imaginable -that I can imagine.
-A lot of the bigger stuff -we can't have.
-Like lumber.
-Lumber is a big thing -that we don't carry.
-So that's one of the -downsides of being so - -Yeah.
You have bricks?
-yeah.
-So we do have -some downstairs.
-We got, stove bricks.
-Do you have pet food?
-Yeah, pet food in is over -in that isle.
-One of the -things -that just surprises me -about the Willys store -is the sheer number of SKUs, -stock keeping units, -all these different items -they have here.
-And it's like -this store -has been here for so long -that there's just this -enormous -accumulation -of different products.
-And I think one of the -obvious challenges -of maintaining Willys store, -its momentum into -the future is -how do you modernize, -how do you keep track -of all that stuff?
-Now, here's -where you can see -the one, two and the three -different stores -with the space in between.
-Oh yeah.
So -which ones?
Which.
-So this is the original one.
-Yeah.
-And then -this is where we are now.
-And this is over -a little bit more -!where we were down underneath.
-Housewares up here.
-Oh beautiful.
-So I mean that's -a whole different feel.
-Oh yeah.
-This is like really history.
-This is serious history.
-George Aiken was -a Republican senator, U.S. -senator who was right before -Patrick Leahy.
-And the two of them together -were the longest serving -consecutive senators -in American history.
-It is no surprise that -the world is changing a lot -and very quickly, -but it's very easy -to think of online retail, -and that pressure is -just this idea.
-And so for me, -coming to a place like this -and really trying -to understand -what that feels like in -the flesh -is really important, -because for Rob and his team -here at Willy's, it's -the reality -of the challenge -of keeping the lights on -not just for themselves, -but for the entire -Greensboro community.
-And I think it's important -for us as consumers to just -acknowledge and understand.
-When you look forward to, -like the next 15, -20, 30 years.
-I mean, what does that look -like for you and Willy's?
-Probably the same amount.
-I think you'll find me -downstairs on my desk -if you don't find me -upstairs in the attic -or something of that sort.
-I mean, I always joke that, -you know, -I'm just going to die -somewhere in the story.
-And youll find -me eventually -Christina will -find me one day.
-but no, a lot of the same.
-I'm hoping, you know, -depending on how it goes.
-Yeah.
-The next 15 years will let -me know what, my succession -or my succession -plan is going to be.
Yeah.
-Whether or not -it's going to be, -one of my nieces -or cousins, -or if it's going to be, -you know, -I mean, I've set up like a, -like the Albany store -that they have, -like a town council -that runs it or something -like that.
Yeah.
-Somewhere along that.
-So I mean, that's -what I'm looking for.
-Clarity.
Yeah.
-So this is the Willys store.
-Whereas so many people know -Greensboro for Hill Farmstead -and Jasper -Hill and that global reach, -you cannot have a vibrant -community without an anchor -like the Willys store.
-This place has been here -for five generations -and hopefully will be here -for many more.
-And not just for legacy, -but for really the material, -meaningful health -of this community.
-Thank you all for joining me -here.
-I hope -you have the opportunity -to come -by and visit sometime.
Made Here is a local public television program presented by Vermont Public
Sponsored in part by the John M. Bissell Foundation, Inc. | Learn about the Made Here Fund